Privacy Policy

R&R Sanitation (“we,” “us” or “our”) respects your privacy. This policy explains what information we collect when you visit r-rstl.com or contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you request a quote, fill out a contact form, call or email us, we collect the details you provide. That can include your name, company name, email address, phone number, delivery address, ZIP code, event or project dates, the products you’re interested in, and any message you send.

Information collected automatically. When you visit our website, we and our service providers may collect basic technical information, such as your IP address, browser type, device type, pages visited, the site that referred you, and the date and time of your visit. We collect this using cookies and similar technologies.

How we use your information

We use the information we collect to:

• Respond to your questions and quote requests
• Schedule, deliver, service and pick up rentals
• Send confirmations, reminders, invoices and service updates
• Improve our website, products and customer service
• Send occasional news or offers, if you’ve agreed to receive them
• Protect our website and business, and comply with the law

Cookies and analytics

Our website uses cookies to work properly and to help us understand how visitors use it. We use Google Analytics to see which pages are visited and how people find us. We may also use advertising tools, such as Google Ads and Meta (Facebook), to measure our ads and show relevant ads to people who have visited our site.

You can set your browser to block or delete cookies. Some parts of the site may not work as intended if you do. You can learn about Google’s practices at policies.google.com/technologies/partner-sites.

How we share information

We do not sell your personal information. We share it only:

• With service providers who help us run our business, such as our website host, customer management and scheduling software, email providers, analytics providers and payment processors. They may use your information only to provide services to us.
• When required by law, or to protect the rights, property or safety of R&R Sanitation, our customers or others.
• As part of a business transfer, such as a merger or sale of our business.

How we protect your information

We use reasonable safeguards to protect the information we collect. No website or online system is completely secure, so we can’t guarantee absolute security.

How long we keep it

We keep your information as long as needed to provide our services, keep business records, and meet legal and tax requirements.

Your choices

• Emails: use the unsubscribe link in any marketing email.
• Your information: contact us to ask what information we have about you, or to ask us to correct or delete it. We’ll respond within a reasonable time, subject to any records we’re required to keep.

Children’s privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from them.

Links to other websites

Our site may link to other websites, such as Google reviews or social media. We aren’t responsible for their privacy practices, so please review their policies.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.

Contact us

Questions about this policy or your information? Contact us:

R&R Sanitation
818 Lone Star Dr.
O’Fallon, MO 63366
Phone: 314-776-4000
Email: sales@r-rstl.com